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Our Office Team

Meet the experienced and friendly office team members who make Broadway Vision Source the leading provider of vision care products and services in Seattle.


Gwen Brown

Gwen

As a former restaurant manager, and head chef, Gwen brings valuable insight on what it takes to coordinate an excellent customer/patient experience, whether it’s food, or healthcare.  She has grown along with our office starting as an Administrative Assistant, and is now an optometric assistant in which she performs preliminary testing.

Gwen is a native of Seattle, and earned her B.A. in Hospitality Management from the Art Institute of Seattle.


Ken Bursby

Ken

Reliable, hard working, and a jack of all trades, Ken has over 12 years of experience in opticianry.  He is proficient at “edging” spectacle lenses using our Santinelli LEX 1000 lens edger to custom fit them into frames, which gives him unique insight into which frames are most appropriate for your lenses, and visa-versa.  In his words:  it’s about “the art of finding that right jewelry for the face.”  Ken is also an excellent resource for frame repairs, and adjustments due to his hands-on approach and craftsmanship.

Ken is a native of California, who – along with his family – enjoy exploring the great Northwest.


John Guild, A.B.O.C.

John 10.2011.2

John G.

As a 2nd generation optician, John is a true optical artisan, dedicated to providing the best product for you.  He began his craft at a high-end optical boutique in his hometown of Denver, and joined Broadway Vision Source in 2005.  In addition to providing expert frame styling,  John is our go-to-guy for information on why some lens features (such as anti-reflective coatings) will work on some lenses, and not others.   He genuinely cares about the quality of his work and provides much needed assistance in expert repairs to resurrecting broken glasses using parts in our optical lab.

John is a sports enthusiast who will cheer for the Seahawks unless they’re playing against the Broncos.


Samantha Hennessy

Soft-spoken yet engaging and possessing  a friendly smile, Samantha fits nicely in her role as one of our front desk assistants.   A native of New Hampshire, she has extensive experience in customer service.

Samantha graduated Magna Cum Laude with a Bachelor’s degree in English Language and Literature from Southern New Hampshire University, and hopes to pursue her Master’s degree.


Samantha Johnson

Samantha J.

Samantha J.

As one of our key opticians, Samantha embraces the passion of providing the excellence in service that you deserve.

She has over 20 years of experience in customer service, 7 of which have been in the optical industry.  ” I bring a vision, a fresh perspective, creativity, innovation and flexibility as well as a variety of approaches and needs to manage and coordinate being an optician.”

Samantha is a native of Seattle, is married, and enjoys being the mom of their son and daughter, both of whom she is extremely proud of.


Jessica Kasper

Jessica

Jessica

Jessica started at Broadway Vision Source as one of our front desk patient coordinators in 2008, and took over accounts receivables oversight in 2009.  She now handles all insurance billing, and “filters” orders for glasses from our opticians by verifying their accuracy and completion.   Since moving into this position, she has accumulated vast knowledge concerning insurance billing, and is happy to help with insurance bllling issues or questions.

Jessica is an Air Force brat who has lived on the east coast and west coast.  She primarily grew up in Spokane, but has lived in Seattle for the past 10 years. She is an avid Seattle and UW sports fan, but has a soft spot for Boston teams, having grown up watching them.

She is a graduate of the University of Washington, where she earned her B.A. in Sociology.


Jessica Liaw

Jessica is a recent graduate of the University of Washington, where she majored in Physiology, and minored in Dance.  She assists in preliminary testing of patients, performing evaluations such as Optomap retinal imaging, and Optical Coherence Tomography.  She grew up in Sammamish, was a National Merit Commended Scholar, and is a U.S. Figure Skating Gold Medalist.

Jessica plans to pursue a career in optometry, and has been accepted into the Pacific University College of Optometry.  We are very fortunate to have such a true scholar-athlete with us to provide you with care that will exceed your expectations.


Katie  Osborne

Katie

Katie hails from the clean streets of Dublin, Ireland (which has won Ireland’s Tidy Towns competition multiple times).  She has a broad background in art, marketing/public relations, and customer service, which gives her the nimbleness to expertly navigate the challenges of her position as one of our administrative assistants.

Katie earned her BA in Fine Art and Design from Galway Mayo Institute of Technology in Ireland. Upon graduating, Katie moved to Seattle, WA where she hopes to never get another sunburn.  Her hobbies include hiking, reading, and walking in the rain, “because it’s Seattle… how else can you walk?”


Warren Ruby, L.D.O.

Warren

Warren

Known as the ‘Wizard of Eyes’ on Capitol Hill, Warren Ruby brings over 30 years of optical and managerial experience to Broadway Vision Source.  As our Optical Manager, he offers unique expertise in selecting the right eye wear for clients based upon their facial shapes, coloring, and style-expression.  “My desire is to help people look and see their very best!  In my experience, it takes another person with an objective eye to compliment the individual’s face with eyeglasses.  Educating your clients as to the particular styles which suit them best is most challenging and exciting to me!”

Prior to joining us in 2010, Warren was General Manager of an optical boutique on Broadway, and also owned his own optical business in Edmonds, WA. For a time, he was District Manager of Lunettes Cartier, USA.

‘The best compliment on my work comes when another person sees my clients in their new eyewear and states: “Where did you get those? They fit you perfectly!”

Warren is a graduate of the University of Washington, and bestows a powerful operatic voice.


Anna Sirianni, C.P.O.T.

Anna

After relocating in 2011 from another Vision Source office in Spokane, Anna was originally hired as a Certified Para-Optometric Technician. However, Anna’s strengths in effective interpersonal communications and administrative skills earned her the role as our Administrative Coordinator.  Anna assures that your experience is second to none from the moment you contact us, to the moment you leave.  Anna has been twice selected by her BVS peers as Employee of the Year.

Anna was born and raised in the Chicago-land area and still roots for her Chicago Bears. She and her husband are proud parents, who enjoy hiking, mountain biking, and weight lifting. Anna is here to help with any questions and concerns related to your experience here at Broadway Vision Source.


John Willard

John W.

John W.

John was previously with Furla, then Cole Hahn in downtown Seattle when he decided to switch from high-end shoe and garment sales to optical sales at a nearby optical boutique.  His “eye” for fashion and pleasant demeanor gained him notoriety as he built his client base and moved onward to join BVS in 2010.   John has since excelled in every facet as a frame stylist, from selecting that frame that’s just the right one for you, to providing you easy to understand lens options.

A native of Seattle, John enjoys travel, cooking,  and eating!


Our office team enjoying a lighter moment at our Holiday dinner, 2016 at Inglewood Golf Club